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Voice AI

Campaign Details

Navigate and manage your campaign details panel

Campaign Panel Navigation

  • Click on a campaign to highlight it and view additional information
  • Access the right-hand panel showing campaign details

Details Section Features

Basic Settings

  • Initiate web calls with your AI agent using the call button
  • Edit agent name
  • Change industry settings
  • Select different voice options
  • Update company name

Integration Options

  • Scroll down to access the integration section
  • View and configure additional integration options available for your campaign

The details panel provides quick access to all essential campaign configuration and integration settings.

Chat Settings (Message Campaigns)

For campaigns of type Messages, the details panel carries extra chat-specific settings:

Human-Like Reply Pacing

Enables a typing indicator and paces the agent’s replies the way a person would type — longer messages take a bit longer to arrive, and multi-part replies are sent one after another instead of all at once.

To enable this feature:

  1. Open the campaign details panel for a Messages campaign.
  2. Scroll to the advanced scheduling section.
  3. Toggle Human-Like Reply Pacing on.
  4. Click the ? help icon next to the toggle for a full description of the feature.

Note: This setting is only visible and configurable for message-type campaigns.