Get a sample event payload
Authentication
Your Atlas API key. Get it from the Atlas Portal under Settings > API Keys.
Path parameters
Query parameters
Response
Sample event payload. The shape of each item depends on the triggerName path parameter.
Payload delivered when a customer message is received. Note: this payload carries no sessionId and no message id — to attribute or dedup a message you must re-pull the session/messages via the REST API. (message_session_completed does include sessionId and a messages[] array.)
Payload delivered when the agent sends a message. Note: like message_received, this payload carries no sessionId and no message id — attribution/dedup requires a REST re-pull.
Payload delivered when a messaging conversation ends after a period of inactivity. Includes the full message history and an AI-generated summary.
