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# Make.com Integration

## Overview

This guide explains how to create automations with [Make.com](https://make.com) for Atlas.

![](/_fern-img/eacaee2fc6a8d7b8168cff81ef1dbfabb3c476c7f080bd87ea434cf68685ddfc.webp)

For any trigger or action you'll have to log in to your Atlas account in Make and authorize the app.

![](/_fern-img/5d784c2f9047d9d2b5f90f3a3aa1ca8faa1024caf94766a6a38070f374e0853f.webp)

## Triggers

### 1. Watch Completed Calls

Triggers when a call is completed in Atlas.

**Output Data:**

* Campaign Id
* Agent Id
* Call Id
* Customer Number
* Customer Name
* Campaign Name
* Agent Name
* Campaign Type (outbound | inbound | voice-bubble)
* Call Summary
* Ended At
* Started At
* Duration Ms
* Duration Seconds
* Duration Minutes
* Call Transcript
* Audio Url

**Use Cases:**

* Record call details in Google Sheets
* Send completion notifications via email or Slack
* Store call data in a database
* Trigger follow-up workflows based on call outcomes

### 2. Watch Started Call

Triggers when a new call begins in Atlas.

**Output Data:**

* Campaign Id
* Agent Id
* Call Id
* Customer Number
* Customer Name
* Campaign Name
* Agent Name

**Use Cases:**

* Log the start of calls
* Send real-time notifications
* Start parallel processes

## Actions

### 1. Action: Call A Number

Initiates an outbound call from an Atlas campaign.

![](/_fern-img/38a588e8f36e32480dfb27dc97ab61c5de26fe885106a505be32110a9a7c59e2.webp)

**Required Parameters:**

* Campaign (select from available Atlas campaigns)
* Phone Number (target number to call)
* Customer First Name
* Customer Last Name
* Scheduled Date (optional - if not provided, call starts immediately)

**Use Cases:**

* Schedule follow-up calls based on form submissions
* Initiate calls when specific events occur
* Set up automated call sequences

## Creating Basic Automations

### Example 1: Log Completed Calls to Google Sheets

1. Start a new scenario in Make
2. Add the "Call Completed" trigger for Atlas
3. Add a Google Sheets "Add a Row" action
4. Map the call data fields to your spreadsheet columns
5. Save and activate the scenario

![](/_fern-img/feb6bb2d745a3ce33689e60d7529c82644924ffcce86a4c78aaf467ff288cc7e.webp)

### Example 2: Trigger Follow-up Call After Form Submission

1. Start with a form submission trigger (e.g., Google Forms, Typeform)
2. Add the "Call A Number" Atlas action
3. Map form fields to call parameters (name, phone number)
4. Set scheduling options if needed
5. Save and activate the scenario

![](/_fern-img/ca26b2eea50c5e45abec37329e26f76f29a033df75657ae29f71147b2a0239b5.webp)

### Example 3: Send Slack Notification When Call Starts

1. Add the "Call Started" Atlas trigger
2. Add a Slack "Send a Message" action
3. Create a message template using call data (Campaign Name, Customer Name)
4. Select target Slack channel
5. Save and activate the scenario

![](/_fern-img/634bba4fbe8ed0c8f8487175ee45b301e1ebe5bbc3d92751948b053a1b0ad6ef.webp)

For more advanced workflows, consider combining multiple triggers and actions or incorporating data transformation steps between modules.