> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.youratlas.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.youratlas.com/_mcp/server.

# GHL Triggers and Actions

## Overview

This guide explains how to create automations with GoHighLevel.

## Available Triggers and Actions

### Triggers

#### Call Started

This trigger activates when a call starts. When configuring, you must select:

* Campaign (choose from available campaigns)

![](/_fern-img/ab7ad9f07105e141466a96ffa19cab2187894dcf244e3bae4ae868cd74837af5.webp)

**Output Data:**

* Campaign Id
* Agent Id
* Call Id
* Customer Number
* Customer Name
* Campaign Name
* Agent Name

**Use Cases:**

* Send notifications based on call states
* Store call data in databases

#### Call Completed

This trigger activates when a call finishes. When configuring, you must select:

* Campaign (choose from available campaigns)

![](/_fern-img/88c68e476555e4e0c55d73a0f3075168562dad5412166cce9b9fa43a5b03d23e.webp)

**Output Data:**

* Campaign Id
* Agent Id
* Call Id
* Customer Number
* Customer Name
* Campaign Name
* Agent Name
* Campaign Type (outbound | inbound | voice-bubble)
* Call Summary
* Ended At
* Started At
* Duration Ms
* Duration Seconds
* Duration Minutes
* Call Transcript
* Audio Url

**Use Cases:**

* Record call details to external systems
* Send notifications based on call states
* Trigger follow-up workflows based on call outcomes

### Actions

#### Call a Number

Initiates an outbound call from a campaign.

![](/_fern-img/397f4fa48550e7176aba546fb40ffa2f5a51a112532f4beaf220dbd512dcfc49.webp)

**Parameters:**

* Campaign (select from available campaigns)
* Phone Number (target number to call)
* Customer First Name
* Customer Last Name
* Scheduled Date (optional - if not provided, call starts immediately)
* Customer Info (extra parameters)

**Use Cases:**

* Schedule follow-up calls based on form submissions
* Initiate calls when specific events occur
* Set up automated call sequences

For more advanced workflows, consider combining multiple triggers and actions or incorporating data transformation steps between modules.